FAQ

SleekbyNaomi strictly prohibits returns due to health regulations by the CDC and hygiene concerns, with the exception of incorrect orders. We hold ourselves to the highest standards when it comes to our top-notch wigs and extensions, meticulously inspecting each strand for consistency and quality before shipping. Our strict adherence to these policies has resulted in an extremely low return rate. Only regular priced items are eligible for exchange, and all units must remain unaltered with no tampering, lace cutting, or wear.

 

How much hair do you need? 

For lengths 14" - 22", 3 bundles are recommended. For lengths 24" - 26", 4 bundles are suggested. For lengths 28" and above, 5 or more bundles may be needed.

 

Is there maintenance involved with the upkeep of this hair? 

Yes, it is important to keep the hair detangled. Establish a nightly routine and schedule re-attachment service appointments every 3-6 weeks.

 

How long does the hair last? 

This hair can last a long time depending on how well you maintain it. Treat it like your own hair, and with proper maintenance, it can last anywhere from 6 months to a year.

 

Can I color this hair?

 This is 100% virgin hair that has not been processed in any way, so coloring is possible. It is recommended to have a professional color the hair and remember to keep color-treated hair conditioned and moisturized.

 

Maintenance instructions for all textures: 

Shampoo at least twice a week, rinse thoroughly with lukewarm water, apply conditioner, comb through with a wide-tooth comb starting from the ends to the roots, rinse thoroughly, and let air dry.